With proper care, KLIPINS extensions are designed to retain their softness, quality and natural look over time. Their longevity depends on how often they are worn, styling habits and care.

Yes. The hair can be curled, straightened and heat styled. It can also be coloured or toned, ideally by a professional for the best result.

Properly applied and removed, clips are a gentle alternative to more permanent extension methods. Avoid excessive tension and always remove them carefully.

KLIPINS clips are designed for quick, effortless application. Most sets can be applied in a few minutes.

When a set is sold out, it may be offered on pre-order: it is then made for you. Allow 3 to 4 weeks between your order and delivery. The "Pre-order" mention appears on the product page and in your cart before payment.

Yes, within 14 days of receipt, provided the set is strictly unused, untried and returned in its original sealed packaging — hair extensions being hygiene products. Write to us at contact@klipins.com with your order number and we will guide you through an exchange or a refund. Return costs are at your expense, except in the event of an error on our part.

Yes. We ship to France, the European Union and worldwide, with tracking. Lead times vary by destination: 1 to 5 business days (France and EU) or 5 to 10 business days (other destinations) for an in-stock item after preparation, 3 to 4 weeks for a pre-order. Outside the EU, any customs duties remain your responsibility.

Yes. As soon as your order ships, you receive an e-mail with your tracking number. The link may take up to 48 hours to activate.